This website is operated by Old Money Monaco. Throughout the website, the terms “we,” “us,” “our,” and “the Company” refer to Old Money Monaco. Old Money Monaco offers this website, including all information, tools, and services available on this website, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By accessing our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the website, including, but not limited to, browsers, vendors, customers, merchants, and/or content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store are also subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority in your state, province, or country of residence and have given us your consent to allow any of your minor dependents to use this website.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your services.
We reserve the right to refuse service to anyone at any time without providing a reason.
You acknowledge that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission from us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
ARTICLE 1 - DEFINITIONS
In these Terms, the following definitions apply:
- Cooling-Off Period: The period during which the consumer can exercise their right of withdrawal.
- Consumer: A natural person not acting in the course of a trade or business who enters into a distance contract with the Company.
- Day: April 02, 2025.
- Extended Transaction: A distance contract relating to a series of products and/or services, where the obligation to deliver and/or purchase is spread over time.
- Durable Data Carrier: Any means that enables the consumer or the Company to store information addressed personally to them in a way that allows future consultation and unaltered reproduction of the stored information.
- Right of Withdrawal: The consumer’s option to withdraw from the distance contract within the cooling-off period.
- Company: The natural or legal person offering products and/or services to consumers via distance selling.
- Distance Contract: An agreement concluded within a distance selling system organized by the Company, where one or more means of distance communication are used up to and including the conclusion of the contract.
- Means of Distance Communication: A method used to conclude an agreement without the consumer and the Company being physically present in the same space at the same time.
- General Terms and Conditions: These present general terms and conditions of the Company.
ARTICLE 2 - COMPANY IDENTITY
Customer Support Team
- Phone: +44 7537 189552
- Email: support@oldmoney-monaco.com
- Address: 1 Glenealy, Central, Hong Kong Island, Hong Kong SAR
ARTICLE 3 - APPLICABILITY
These General Terms and Conditions apply to every offer made by the Company and to every distance contract and order concluded between the Company and the consumer.
Before the distance contract is concluded, the text of these General Terms and Conditions will be made available to the consumer. If this is not reasonably possible, it will be indicated before the contract is concluded that the General Terms and Conditions can be viewed at the Company’s premises and will be sent free of charge upon the consumer’s request as soon as possible.
If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the contract is concluded, the text of these General Terms and Conditions may be provided to the consumer electronically in such a way that it can easily be stored on a durable data carrier. If this is not reasonably possible, it will be indicated before the contract is concluded where the General Terms and Conditions can be accessed electronically, and that they will be sent free of charge electronically or otherwise upon the consumer’s request.
In the event that specific product or service conditions apply in addition to these General Terms and Conditions, the second and third paragraphs apply accordingly, and in the case of conflicting terms, the consumer may always invoke the provision most favorable to them.
If one or more provisions in these General Terms and Conditions are wholly or partially void or annulled, the agreement and these Terms remain valid, and the provision in question will be replaced promptly in mutual consultation with a provision that best reflects the intent of the original.
Situations not regulated by these General Terms and Conditions shall be assessed in accordance with the “spirit” of these General Terms and Conditions.
Uncertainties regarding the interpretation or content of one or more provisions of our Terms shall be clarified in accordance with the “spirit” of these General Terms and Conditions.
ARTICLE 4 - THE OFFER
If an offer has a limited validity period or is subject to specific conditions, this will be explicitly stated in the offer.
The offer is non-binding. The Company reserves the right to modify and adjust the offer.
The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to allow the consumer to properly evaluate the offer. If the Company uses images, these are a truthful representation of the products and/or services offered. Obvious errors or mistakes in the offer do not bind the Company.
All images, specifications, and data in the offer are indicative and cannot give rise to compensation or termination of the agreement. Images of products are a truthful representation of the offered products. The Company cannot guarantee that the displayed colors exactly match the actual colors of the products.
Each offer contains information that makes it clear to the consumer what rights and obligations are associated with accepting the offer. This includes, in particular:
- The price, excluding import duties and import VAT. These additional costs are at the customer’s expense and risk. Postal and/or courier services will apply their specific regulations for import. This regulation applies when goods are imported into the destination country within the EU or elsewhere. The postal and/or courier service will charge VAT (possibly along with incurred import costs) to the recipient of the goods;
- Any shipping costs;
- The manner in which the agreement will be concluded and the actions required for this;
- Whether the right of withdrawal applies;
- The method of payment, delivery, and performance of the agreement;
- The deadline for accepting the offer or the period within which the Company guarantees the price;
- The rate for distance communication if the costs of using the means of distance communication are calculated on a basis other than the regular rate for the communication method used;
- Whether the agreement will be archived after conclusion and, if so, how the consumer can access it;
- The way in which the consumer can check and, if necessary, correct the information provided in connection with the agreement before it is concluded;
- Any other languages in which the agreement can be concluded besides English;
- The codes of conduct to which the Company is subject and how the consumer can access these codes electronically; and
- The minimum duration of the distance contract in the case of an extended transaction.
- Optional: available sizes, colors, materials.
ARTICLE 5 - THE AGREEMENT
The agreement is concluded, subject to the provisions of paragraph 4, at the moment the consumer accepts the offer and meets the associated conditions.
If the consumer has accepted the offer electronically, the Company will immediately confirm receipt of the acceptance electronically. As long as the receipt of this acceptance has not been confirmed by the Company, the consumer may cancel the agreement.
If the agreement is concluded electronically, the Company will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a safe web environment. If the consumer can pay electronically, the Company will implement appropriate security measures.
Within legal frameworks, the Company may investigate whether the consumer can meet their payment obligations and assess all facts and factors relevant to responsibly entering into the agreement. If, based on this investigation, the Company has reasonable grounds not to enter into the agreement, it is entitled to refuse an order or request with justification or attach special conditions to the execution.
With the delivery of the product or service, the Company will provide the following information in writing or in a manner that allows the consumer to store it on a durable data carrier:
- The visiting address of the Company’s location where the consumer can submit complaints;
- The conditions under which and the manner in which the consumer can exercise their right of withdrawal, or a clear statement that the right of withdrawal is excluded;
- Information about warranties and existing after-sales service;
- The information included in Article 4, paragraph 3 of these Terms, unless the Company has already provided this information to the consumer before the execution of the agreement;
- The requirements for terminating the agreement if it has a duration of more than one year or is indefinite.
In the case of an extended transaction, the provision in the previous paragraph applies only to the first delivery.
Each agreement is entered into under the suspensive condition of sufficient availability of the relevant products.
ARTICLE 6 - RIGHT OF WITHDRAWAL
When purchasing products, the consumer has the option to cancel the agreement without giving any reason within 14 days. This cooling-off period begins the day after the consumer, or a representative designated and known to the consumer, receives the product.
During the cooling-off period, the consumer must handle the product and its packaging with care. They may only unpack or use the product to the extent necessary to determine whether they wish to keep it. If they exercise their right of withdrawal, they must return the product with all accessories and—if reasonably possible—in its original condition and packaging, in accordance with the clear and reasonable instructions provided by the Company.
If the consumer wishes to exercise their right of withdrawal, they are obliged to notify the Company within 14 days of receiving the product. This notification must be made in writing or via email. After informing the Company of their decision to exercise the right of withdrawal, the consumer must return the product within 14 days. The consumer must provide proof that the delivered goods have been returned on time, for example, through a shipping receipt.
If the consumer does not declare their intent to withdraw within the periods mentioned in paragraphs 2 and 3 or fails to return the product to the Company, the purchase becomes final.
ARTICLE 7 - COSTS IN CASE OF WITHDRAWAL
If the consumer exercises their right of withdrawal, the costs of returning the products are borne by the consumer.
If the consumer has paid an amount, the Company will refund this amount as soon as possible, but no later than 14 days after the withdrawal, provided the product has already been received by the online store or conclusive proof of complete return can be provided.
ARTICLE 8 - EXCLUSION OF RIGHT OF WITHDRAWAL
The Company may exclude the right of withdrawal for products as described in paragraphs 2 and 3. The exclusion of the right of withdrawal applies only if the Company clearly stated this in the offer, at least in a timely manner before the conclusion of the agreement.
Exclusion of the right of withdrawal is only possible for products:
- That have been manufactured according to the consumer’s specifications;
- That are of a personal nature;
- That cannot be returned due to their nature;
- That can spoil or age quickly;
- Whose price is subject to fluctuations in the financial market beyond the Company’s control;
- For individual newspapers and magazines;
- For audio and video recordings and computer software whose seal has been broken by the consumer;
- For hygiene products whose seal has been broken by the consumer.
Exclusion of the right of withdrawal is only possible for services:
- Relating to accommodation, transport, catering, or leisure activities on a specific date or within a specific period;
- Whose delivery has begun with the consumer’s express consent before the cooling-off period has expired;
- Relating to betting and lotteries.
ARTICLE 9 - THE PRICE
I reserve the right to change the prices of the offered products and/or services during the stated validity period of the offer, including as a result of changes in VAT rates.
Notwithstanding the previous paragraph, the Company may offer products or services whose prices are subject to fluctuations in the financial market beyond the Company’s control at variable prices. This dependency on fluctuations and the fact that any stated prices may be indicative will be specified in the offer.
Price increases within 3 months of the conclusion of the agreement are only permitted if they result from statutory regulations or provisions.
Price increases after 3 months of the conclusion of the agreement are only permitted if the Company has stipulated this and:
- They result from statutory regulations or provisions; or
- The consumer has the right to terminate the agreement effective from the day the price increase takes effect.
The place of supply occurs in accordance with the applicable tax laws of the country where transportation begins. In this case, delivery takes place outside the EU. Accordingly, postal or courier services will charge import VAT and customs duties to the recipient. Therefore, no VAT is charged by the Company.
All prices are subject to printing and typographical errors. The Company assumes no liability for the consequences of printing and typographical errors. In the case of printing and typographical errors, the Company is not obliged to deliver the product at the incorrect price.
ARTICLE 10 - CONFORMITY AND WARRANTY
The Company guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, reasonable requirements of quality and/or usability, and the legal provisions and/or government regulations in effect on the date the agreement is concluded. If agreed, the Company also guarantees that the product is suitable for use other than normal use.
A warranty provided by the Company, manufacturer, or importer does not affect the statutory rights and claims that the consumer can assert against the Company under the agreement.
Any defects or incorrectly delivered products must be reported to the Company in writing within 14 days of delivery. The products must be returned in their original packaging and in new condition.
The Company’s warranty period corresponds to the manufacturer’s warranty period. However, the Company is never responsible for the ultimate suitability of the products for each individual application by the consumer or for any advice regarding the use or application of the products.
The warranty does not apply if:
- The consumer has repaired and/or modified the delivered products themselves or had them repaired and/or modified by a third party;
- The delivered products have been exposed to abnormal conditions or treated carelessly or contrary to the Company’s instructions and/or packaging;
- The defect is wholly or partly the result of regulations imposed by authorities regarding the nature or quality of the materials used.
ARTICLE 11 - DELIVERY AND EXECUTION
The Company will exercise the utmost care when receiving and executing product orders.
The delivery address is the address provided by the consumer to the Company.
Subject to the provisions in Article 4 of these Terms, the Company will execute accepted orders as quickly as possible, but no later than 30 days after the order, unless the consumer has agreed to a longer delivery period. If delivery is delayed, or if an order cannot be executed or can only be partially executed, the consumer will be notified no later than 30 days after placing the order. In such cases, the consumer has the right to cancel the agreement at no cost and may claim compensation.
In the event of cancellation under the previous paragraph, the Company will refund the amount paid by the consumer as soon as possible, but no later than 14 days after cancellation.
If delivery of an ordered product proves impossible, the Company will endeavor to provide a replacement product. At the latest upon delivery, it will be clearly and understandably communicated that a replacement product is being delivered. The right of withdrawal cannot be excluded for replacement products. The costs of any return shipment will be borne by the Company.
The Company bears the risk of damage and/or loss of products until delivery to the consumer or a pre-designated and known representative, unless otherwise agreed.
ARTICLE 12 - EXTENDED TRANSACTIONS: DURATION, TERMINATION, AND RENEWAL
Termination
The consumer may terminate an agreement concluded for an indefinite period that involves the regular delivery of products (including electricity) or services at any time, subject to the agreed termination conditions and a notice period of no more than one month.
The consumer may terminate an agreement concluded for a fixed period that involves the regular delivery of products (including electricity) or services at any time at the end of the agreed period, subject to the agreed termination conditions and a notice period of no more than one month.
The consumer may terminate the agreements mentioned in the previous paragraphs:
- At any time and not be limited to termination at a specific time or period;
- At least in the same manner as they were entered into;
- Always with the same notice period that the Company has stipulated for itself.
Renewal
An agreement concluded for a fixed period that involves the regular delivery of products (including electricity) or services may not be automatically renewed or extended.
Notwithstanding the previous paragraph, an agreement for a fixed period that involves the delivery of daily, news, and weekly newspapers and magazines may be automatically renewed for a maximum of three months, provided the consumer can terminate the renewed agreement at the end of the renewal with a notice period of no more than one month.
An agreement for a fixed period that involves the regular delivery of products or services may only be tacitly renewed for an indefinite period if the consumer can terminate it at any time with a notice period of no more than one month, and a notice period of no more than three months applies if the agreement involves the regular delivery of daily, news, and weekly newspapers and magazines less than once a month.
An agreement with a limited duration for the regular delivery of daily, news, and weekly newspapers and magazines (trial or introductory subscription) will not continue automatically and will end upon the expiration of the trial or introductory period.
Duration
If an agreement has a duration of more than one year, the consumer may terminate it at any time after one year with a notice period of no more than one month, unless reasonableness and fairness preclude termination before the agreed period expires.
ARTICLE 13 - PAYMENT
Unless otherwise agreed, amounts owed by the consumer must be paid within 7 working days after the start of the cooling-off period as per Article 6, paragraph 1. In the case of a service agreement, this period begins after the consumer receives confirmation of the agreement.
The consumer is obliged to immediately report any errors in the provided or communicated payment details to the Company.
In the event of the consumer’s payment default, the Company, subject to legal restrictions, has the right to charge the reasonable costs previously communicated to the consumer.
ARTICLE 14 - COMPLAINTS PROCEDURE
Complaints about the execution of the agreement must be submitted to the Company within 7 days after the consumer has identified the defects.
Complaints submitted to the Company will be answered within 14 days of receipt. If a complaint requires a longer processing time, the Company will respond within 14 days with an acknowledgment of receipt and an indication of when the consumer can expect a more detailed response.
If the complaint cannot be resolved amicably, a dispute arises that is subject to the dispute resolution procedure.
A complaint does not suspend the Company’s obligations unless the Company indicates otherwise in writing.
If a complaint is deemed valid, the Company will, at its discretion, either replace or repair the delivered products free of charge.
ARTICLE 15 - DISPUTES
Agreements between the Company and the consumer to which these General Terms and Conditions apply are governed exclusively by the laws of Hong Kong SAR, even if the consumer resides abroad.
ARTICLE 16 - PERSONAL DATA
The transfer of personal data via the store is subject to our Privacy Policy. To read our Privacy Policy, please visit .
ARTICLE 17 - ERRORS, INACCURACIES, AND OMISSIONS
Information on our website or in the Service may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping costs, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (even after you have submitted your order).
We undertake no obligation to update, amend, or clarify information in the Service or on any related website unless required by law.
COMPANY INFORMATION
Customer Support Team
- Phone: +44 7537 189552
- Email: support@oldmoney-monaco.com
- Address: 1 Glenealy, Central, Hong Kong Island, Hong Kong SAR